Shipping Policy

Processing Time All orders are processed within 2–5 business days. During high‑volume periods, processing times may be slightly extended. You will receive a confirmation email once your order has shipped.

Shipping Rates & Delivery Estimates Shipping rates are calculated at checkout based on your location and selected shipping method. Delivery times vary by destination and carrier. Maison Akur is not responsible for delays caused by carriers, customs, or unforeseen circumstances.

Order Tracking Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

International Shipping We offer worldwide shipping. International customers are responsible for any customs duties, taxes, or import fees associated with their order.

Lost or Damaged Packages If your package arrives damaged or does not arrive at all, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.